Legal

The documents governing how we handle data, how our services are supplied, and what you can expect from us operationally. Written to apply across everything we offer, including offerings we introduce later.

Privacy Policy

This policy explains what personal data we handle, why, on what legal basis, how long we keep it, and the rights you can exercise. It applies to our websites, our services, our products, our software, our platforms, our applications and our digital services generally, including any we introduce in future.

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Terms & Conditions

These terms govern your use of our websites and set out the general basis on which we supply our services, our products, our software, our platforms, our applications and our digital services. Where we have signed a separate agreement with you, that agreement takes precedence.

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Cookie Policy

This policy explains our use of cookies and similar technologies across our websites, our platforms, our applications and our digital services. It is written to remain accurate as those offerings change.

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Security Policy & Responsible Disclosure

If you have found a security weakness in something we operate, this page tells you how to report it and what to expect from us. It also sets out the practices we apply across our services, our products, our software, our platforms and our digital services.

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Support Policy

This policy explains how support works across our services, our products, our software, our platforms, our applications and our digital services: how to raise an issue, how priority is decided, and where support ends and new work begins.

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Service Level Agreement

This document sets out the framework we use for service levels across our services, our products, our software, our platforms and our digital services. The committed figures that apply to you are stated in your engagement documentation.

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