Custom Software, CRM & Client Portal Development
CRM, portals, and internal tools built on Laravel, Vue, React, and Node.js, the same stack behind our own products.
Stack & Delivery
What we build on, and how it runs.
Technology stack
How a build runs
- 1
Discovery
We map the workflow you run today, including the spreadsheets nobody admits to.
- 2
Architecture
Data model, tenancy, and integration points agreed in writing before any code.
- 3
Build
Laravel or Node.js on the backend, Vue or React on the front, in reviewable increments.
- 4
Deploy
Docker behind nginx, on infrastructure you own, with a tested rollback path.
- 5
Handover
Source, documentation, and a runbook. Another developer can pick it up without us.
Our Approach
We build on the same stack we use for our own products: Laravel, Vue, React, and Node.js. What we hand over is maintainable by any competent developer, not tied to a proprietary framework only we know.
What's Included
Custom CRM Development & Customization
CRM systems built around your actual sales and support workflow, and customization of the CRM you already run rather than forcing a migration.
Web Application Development
Production web applications on the same stack that runs our own products and client portals.
Client Self-Service Portals
Multi-tenant portals with enforced per-tenant data isolation, the same pattern as the hosted-PBX portal in our case studies.
WordPress Development
Business sites and content platforms on WordPress, built, secured, and kept updated rather than left to age.
Windows Application Development
Desktop applications for Windows environments in C# and .NET, the same discipline behind the MonitorPro agent.
Mobile App Development
Mobile applications that extend your portals and internal systems to phones and tablets.
Internal Tools & Dashboards
Purpose-built internal tools and dashboards that replace spreadsheets and manual tracking.
API Integration
Connecting internal systems, PBX platforms, and third-party services through their APIs, including realtime feeds over WebSocket.
Related Services
What this is usually deployed alongside.
Guides
Written by the engineers who do this work.
Custom Software & CRM
Build a customer portal on top of an existing CRM without copying the CRM
A portal should expose a deliberate customer contract, not the CRM's internal tables. Decide which system owns each field and how an uncertain write is reconciled.
Read guideCustom Software & CRM
Giving a shared FreePBX estate real multi-tenant isolation
A hosted PBX operator ran several client companies from one FreePBX install with no tenant separation, which made client self-service impossible. Here is the portal architecture that fixed it, including how extension sync and a browser dialler fit together.
Read guideCustom Software & CRM
Attendance automation
Attendance systems rarely fail at recording attendance. They fail at the exceptions — the forgotten clock-out, the site visit, the shift that crosses midnight — and the exceptions are where all the manual work actually lives.
Read guideCustom Software & CRM
Payroll automation
Payroll is the one business system where an error is felt personally by the person it affects, on the day it happens. That single property should decide how it is built — which means reconciliation and auditability matter more than throughput.
Read guideCommunications
One agent dashboard across multiple FreePBX servers
A call centre running several FreePBX deployments had no single place to see how agents were performing. Grafana could chart the numbers; it could not play back a recording or keep one agent's voicemail away from another. The fix was a portal, not a better dashboard.
Read guideCustom Software & CRM
How a custom CRM actually gets built
Custom software projects rarely fail on code. They fail on scope that was never bounded, data that was worse than anyone admitted, and a launch that assumed people would change how they work because they were told to.
Read guideTalk Through Your Requirements
We typically respond within 4–8 business hours.